Applying quality systems and standards contributes directly to achieving the desired strategic goals of any company using the best methods and tools. Its optimal results focuses on reducing costs and raising the quality of the final product, which leads to improved profitability and productivity efficiency. It also increases the ability to attract new customers, enhances trust with existing customers and addresses their complaints efficiently and quickly.
IQS works on organizing appropriate training programs for staff and management, and grant the necessary management advice. We ensure that the required quality certificate is obtained and ultimately granted to our clients. We work in cooperation with the British company (DAS), the leading British company in the field of accredited quality management in the world.
The ISO 27001 standard provides a framework for implementing an ISMS, safeguarding your information assets while making the process easier to manage, measure, and improve. It helps you address the three dimensions of information security: Confidentiality, Integrity, and Availability. ISO 27001 also specify requirements for the implementation of security controls customised to the needs of individual organisations through establishing, implementing, operating, monitoring, reviewing, maintaining and improving an Information Security Management System (ISMS).
The design and implementation of an organisation’s ISMS is influenced by their needs and objectives, security requirements, the processes employed and the size and structure of the organisation.
These and their supporting systems are expected to change over time. It is expected that an ISMS implementation will be scaled in accordance with the needs of the organisation.
Benefits of ISO 27001 standardThe revised standard has now been published using the new high level structure according to annex SL 1, which is common to all new management systems standards. This will make integration easier when implementing more than one management system. We will be contacting all existing ISMS clients with details of our transition plan and the time scales that you will be required to achieve for transfer to the revised standard.
This system helps in raising the level of quality in managing the company and its operations. It is one of the most widespread quality systems and standards in the world. Its main role is improving the company's services and developing the mechanism of business performance in various fields.
This standard aims to raise the level of environmental awareness of the company and its employees, and thus improve its performance in a way that ensures the maximum preservation of natural resources around it. In addition, it helps to neutralize as much environmentally harmful elements as possible in the production process.
This standard highlights the implementation of the optimal system for health management and occupational safety. It contributes to providing a safe and healthy work environment for workers, which will reduce work accidents and injuries. This certificate will automatically increase employee satisfaction and productivity, in addition to reducing costs resulting from compensation in the event of accidents.
The importance of maintaining high food standard safety is necessary to maintain the health of consumers. We help eliminate any risks or damages that may affect any stage of the food chain. It is essential to follow appropriate control processes in the food production chain. Complete food safety, can only be achieved by concerted efforts of all parties involved, and this is what the ISO 22000:2018 Certification help achieve.
Corporate social responsibility has become one of the most important factors used to measure the performance of institutions and companies, which applies to all business sectors. Societal responsibility today falls under the list of legal and voluntary duties that institutions must take into account while performing their work.
The standard "ISO 26000" (ISO 26000) clarifies international recommendations related to social responsibility for companies and enterprises. It helps formulate a long-term strategy for social responsibility and the way to apply it regardless of the nature of work.
Effective energy management has become a major requirement in corporate management and operations. Obtaining the accreditation of the International Standard for Energy Management ISO 50001 is one of the best ways to achieve this. This Certification is characterized by its application of best practices in the field of energy management globally, as it was developed by experts in the field of energy management from more than 60 countries around the world. This Certification aims to help companies in rationalizing energy consumption and reducing costs while observing compliance with environmental requirements.
Information technology has become a fundamental pillar in today's business world, and all companies of all sizes should seek to obtain the latest programs and applications. It is important in introducing their services, speeding up business and increasing efficiency. Regardless of where you live or what you do, certified information technology must be affordable, reliable, compliant, and efficient. You can achieve all of this with the international standard for managing information technology "ISO / IEC 20000".
IQS helps its clients to implement ISO / IEC 20000 to manage information technology in its internal and external services. In addition, it supports your ITIL infrastructure to become compliant with international standards and approved by international companies.
In short, we at IQS can provide all the information technology services our clients need.
This international standard is based on effective management of customer complaints to obtain their satisfaction.
Addressing customer complaints with the utmost speed and effectiveness builds bridges of trust with customers. It achieves their satisfaction, especially that these complaints are considered as opportunities to improve performance. The international standard "ISO 10002" helps you increase customer satisfaction. The implementation of a customer complaints management system has become a basic requirement to ensure business success and continuity.
Clients are always looking to obtain the best services, especially with the presence of high competition among various companies to attract more customers. Therefore, IQS, by implementing the ISO 10002 customer satisfaction system, helps to set up a fixed system specialized in effectively handling customer complaints, and determining its status and method of treatment to gradually solving it.